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Neighborhood Preservation (Code Enforcement)
The purpose of the Neighborhood Preservation Program is to protect public health and safety, promote civic pride, and preserve property values. The Neighborhood Preservation Officer ensures that building and zoning ordinances are followed. The process is typically initiated by responding to citizen complaints and by staff proactively investigating code violations. Our goal is to work with the property owner to resolve conflict(s) through voluntary compliance.
How to report
During normal business hours, please complete the online form, use the printable form or call 510-215-4363. If leaving a voicemail message, please include a brief description of the violation, the property address where this is occurring and your name and return phone number.
Hardship Waiver
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Code Enforcement
Phone: 510-215-4363
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Steven Mello
Neighborhood Preservation Officer
Common Code violation Complaints
Learn more about common code enforcement violations and how to report complaints or concerns in the FAQ Section.
Concern or Nuisance | Who to Report to: | Contact Information |
Animal nuisance | Contra Costa County Animal Services | 925-335-8300 |
Construction work without required permits | Community Development | 510-215-4363 |
Graffiti | Community Development | 510-215-4363 |
Illegal discharges (Storm Water Pollution) | Public Works Dept. | 510-215-4369 |
Neglected Property maintenance | Community Development | 510-215-4363 |
Standing water/neglected pools | Contra Costa County Mosquito & Vector Control |
925-771-6196 |
Illegally placed Signs | Community Development | 510-215-4363 |
Unpermitted living spaces | Community Development | 510-215-4363 |
Vehicles on streets | El Cerrito Police Dept. | 510-233-1214 |
Vehicles on private property | Community Development | 510-215-4363 |
Trash dumped on the public right of way | Public Works Dept. | 510-215-4369 |
Trash, vegetation or other objects obstructing sidewalk or right of way |
Public Works Dept. | 510-215-4369 |
Illegal foodware or plastic bag usage | Public Works Dept. | 510-559-7686 |
Construction Hours
The hours of work are limited to:
- 7:00 a.m. to 6:00 p.m. Monday through Friday
- 8:00 a.m. to 5:00 p.m. on Saturdays
- Work is prohibited on Sundays and holidays.
- Work may be prohibited during inclement weather by order of the City Building Official.
- For work in the public right-of-way, contact the Public Works Department at 510-215-4382 for hours of work