Online Registration Instructions

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Register yourself and your household members online for classes, programs and activities offered by the City of El Cerrito Recreation Department with WebTrac™ Online Registration. Not ready to go paperless? Download the Registration Form (for classes/programs only).

WATCH A HELPFUL STEP-BY-STEP VIDEO

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logging into webtrac

Click Web Trac to access registration site:

  1. Enter your username and password
  2. If you do not know your username and password but you have done business with the El Cerrito Recreation Department in the past, please choose “Forgot my Password” and enter the email address registered with your account
  3. If you’ve never registered for any classes/camps or reserved any facilities with the EC Recreation, "Create an account" on WebTrac.
  4. If you receive a "Duplicate Check", this means you have two accounts registered and need to email our office at recreation@ci.el-cerrito.ca.us.
  5. If you do not know your username and/or password, choose "Forgot my Password" and enter the email address registered with your account. You should receive a link in your email to reset it.
  6. If you just need your username, choose "Forgot my Password" and enter the email address registered with your account. You will receive a link to reset your password. You do not need to reset it, but the email will contain your username.
  7. If you DO NOT receive an email with your username/password or if you need assistance, please email us or call (510) 559-7000.
  8. Please note: All participants being registered for a class/camp must be listed on your account with their correct birthday. To add family members to your account, click on "My Account", use the “Update Account Details” button after logging in, and click “Add New Member” at the bottom of the next page.

Special Swim Center Reservations and Pass Instructions

Classes / summer camp registration

Standard Camp and Class Instructions

  1. Once logged in, click on any of the boxes in the top row of photos (i.e. “Youth Programs”) depending on which type of program you wish to register for.
    • "Youth Programs" includes all camps including Swim Camps
    • “Aquatics Programs” includes all Swim Center Classes, regardless of age
  2. You can find the class/camp that you are looking for in a variety of ways:
    • Type in the activity number from our rECguide OR type a complete word in the activity search (ex: Ravencliff, NOT Raven) and click "Search"
    • You can also try using any of the other criteria to narrow your search, just keep in mind that if you use too many it may eliminate certain classes or camps from the results.
  3. Once you find the activity/activities that you are looking for click the button to the left of it (a green + or a calendar icon)
    • A red X means that activity is not available for online registration (please contact us if you feel this is an error)
    • If the box is yellow with a + sign, this activity is full with the option to add to the wait list
  4. If you want to enroll into multiple camps/classes, repeat steps above until they all appear in your shopping bag at the bottom of the screen.
    • If you are registering more than one person, you can put all of the classes/camps you want into your shopping bag. You will assign household members to them later in the process.
  5. Select “Add to Cart” which is in your shopping bag at the bottom of the screen
  6. Choose which member of your household you are enrolling into your selected activities
  7. Check off that you agree with the waiver language
    • if you are enrolling into a camp, you will also indicate if you want to pay in full or pay the deposit (auto-debit)
    • if you select auto debit, a test transaction of $1 will appear to verify that your card is valid, it will be refunded automatically before you check out.  Enter payment information and click submit.
    • You will need to check off the waiver agreement and payment preference for each camp/class that you are enrolling into
  8. Select “Proceed to Checkout” (or “Continue Shopping” to add more activities)
  9. Complete Transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only)

DROP-IN CAMP/Class INSTRUCTIONS

Specific to: Mix & Match, Sports Camp, Tassajara Clay Classes and Pickleball (or any other classes where a calendar pops up)

  1. After logging in, click on any of the boxes in the top row of photos (i.e. “Youth Programs”) depending on which type of program you wish to register for.
    • "Youth Programs" includes all camps including Swim Camps
    • “Aquatics Programs” includes all Swim Center Classes, regardless of age
  2. You can find the class/camp that you are looking for in a variety of ways:
    • Type in the activity number from our rECguide OR type a complete word in the activity search (ex: Sports, NOT Sport)
  3. Once you find the activity that you are looking for click the button to the left of it (a green + or a calendar icon)
    • A red X means that activity is not available for online registration (please contact us if you feel this is an error)
    • If the box is yellow with a + sign, this activity is full with the option to add to the wait list
  4. A calendar will display available dates
  5. Click on the camp/class name for each day that you want to enroll in
  6. Continue adding days to your shopping bag until you have selected all the days you want to enroll into
  7. If you want to enroll into multiple camps/classes, repeat steps above until they all appear in your shopping bag at the bottom of the screen.
    • If you are registering more than one person, you can put all of the classes/camps you want into your shopping bag. You will assign household members to them later in the process.
  8. Select “Add to Cart” which should appear at the bottom of the screen
  9. Choose which member of your household you are enrolling into the activity
  10. Check off that you agree with the waiver language
    • if you are enrolling into a camp, you will also indicate if you want to pay in full or just pay the deposit (auto-debit)
    • You will need to check off the waiver agreement and payment preference for each camp that you are enrolling into
  11. Select “Proceed to Checkout” (or “Continue Shopping”)
  12. Complete Transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only)

ENROLLING IN MULTIPLE DAYS/WEEKS OF DROP-IN CAMP/Class 

When enrolling for multiple days/weeks of summer camp or class the simplest way will be to build a pattern

  1. Under keyword search, type in the name of the camp or enter the activity number
  2. Select the calendar icon on the left-hand side
  3. Once the calendar appears, select Pattern enrollment and highlight the days you wish to enroll in. To select multiple days of the week, hit the CTRL key to highlight all days of the week needed
  4. Enter the begin and end date of the pattern
  5. Once days are selected, choose build pattern
  6. If you want to enroll into multiple camps/classes, repeat steps above until they all appear in your shopping bag at the bottom of the screen.
    • If you are registering more than one person, you can put all of the classes/camps you want into your shopping bag. You will assign household members to them later in the process.
  7. Select “Add to Cart” which should appear at the bottom of the screen
  8. Choose which member of your household you are enrolling into the activity
  9. Check off that you agree with the waiver language
    • if you are enrolling into a camp, you will also indicate if you want to pay in full or just pay the deposit (auto-debit)
    • You will need to check off the waiver agreement and payment preference for each camp that you are enrolling into
  10. Select “Proceed to Checkout” (or “Continue Shopping”)
  11. Complete Transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only)

Facility reservations 

TENNIS COURTS

Click WebTrac to access registration site.

  1. Once logged in, click on the "Park Facility Rentals" box.
  2. You can browse availability in a number of ways:
    • Use the categories criteria at the top of the page under Facility Search Criteria to narrow your search specifically to tennis courts. Be sure to select the correct date for which you are looking to reserve (the online system will default to today’s date). Click "Search."
    • To narrow down to a specific park, you can additionally use the criteria "location."
  3. Once you click search, courts will be listed under "Search Results" along with available time slots (30 minute increments). Select the time slots you listed under the court(s) which you would like to reserve by clicking the green + sign. 
    • A red X means that time slot is not available
  4. Select “Add to Cart” which is in your shopping bag at the bottom of the screen
  5. Choose which member of your household the reservation will be under (must be age 18+)
  6. Carefully review and check off that you agree with the waiver language
  7. Select “Proceed to Checkout” (or “Continue Shopping” to add additional facilities or activities)
  8. Complete Transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only)


PICNIC RENTALS

Click WebTrac to access registration site.

  • Enter Username and Password
  • Click “Park Facility Rentals”/Click on “Date” to choose desired date/Highlight “Picnic Sites”/Choose location and click on the Calendar Icon on the right/Click on date/Select Picnic Site # /Click “Add to Cart” on the bottom of page/ Add head count (25 max per site/ Select a participant/ Enter reservation purpose “birthday party”/ Click on “Proceed to Checkout”

ONLINE LANE RESERVATIONS

Swimmers must reserve online in order to swim. There will be no drop-ins or in person reservations.

Logging Into WebTrac

  • Customers can log into the online reservation system, WebTrac, by going to this website: www.el-cerrito.org/onlinereg
  • Detailed instructions on creating a household and logging into WebTrac, including a helpful step-by-step video, can be found at: http://www.el-cerrito.org/794/Online-Registration-Instructions

Purchasing a Membership Pass

Membership passes are valid for 30-days beginning on July 6, 2020. Even if you purchase a Membership Pass prior to July 6, 2020, the pass will still be valid for 30-days starting on July 6, 2020. Once a Membership Pass is purchased, you may use it at any time for the lane discount and priority registration, even if you purchase the pass prior to July 6, 2020.

  • Once logged into WebTrac, click on the box labeled “Passes”
  • The Fitness Swim Membership Pass will be the second pass on the screen
  • Click the green + button to the left of the pass
  • A bar will pop-up at the bottom of the screen. Click “Add To Cart”
  • Choose which member of your household you are purchasing the pass for (to receive the discount, all members will have to purchase a pass), then click “Continue”
  • Read the waiver, and click the box “I agree with the above*” then click “Continue”
  • Select “Proceed to Checkout” to complete the transaction or “Continue Shopping” to add more activities or passes to your household
  • Complete the transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only), then click “Continue”
  • You may also continue shopping and reserve lanes, completing the pass and lane reservations in one transaction. Follow “Reserving a Lane” below

Reserving a Lane

Masters and Fitness Swimmers must reserve a lane in order to swim. No Drop-Ins or in person reservations will be taken at the Swim Center.

  • Once logged into WebTrac, click on “Swim Center Reservations” (except for Gators Swim Club. See next section for Gators activity)
  • It will automatically default to Fitness and Masters Swim Reservations
  • You can search for either Fitness Swim or Masters:
  • At the top of the page, select the date you are looking to reserve (system defaults to today’s date)
  • Under “Begin Time” select the time you are looking for. Times will show for all times after the time selected
  • Under “Category” select “Fitness Swim Reservations” or “Masters Swim Reservations” depending on the program you swim in
  • Click “Search” on the left hand side of the screen
  • Once you click search, lanes will be listed under "Search Results" along with available time slots (45-minute increments). Scroll to find the lane and time slot you would like to reserve and click on the green + sign
  • Please be aware under Fitness Swim Reservations the lanes will appear in the wrong order. Lane 1 Ladder will be first, then Lane 1 Stairs, then Lane 10, Lane 2, etc.
  • Lane 1 is not available for Masters swimming, therefore Masters Swim Reservations will be in the correct order, Lane 2, Lane 3, etc.
  • A red X means that lane and time slot is not available
  • A yellow + means you can be added to the waitlist for that lane
  • A bar will pop-up at the bottom of the screen. Click “Add To Cart”
  • Choose which member of your household you are purchasing the pass for (must be ages 14+), then click “Continue”
  • ONLY CHOOSE ONE MEMBER OF YOUR HOUSEHOLD at this time. Once you select that member, you will be taken to a screen asking about additional household members swimming
  • Up to 2 members of the same household are allowed to swim in a lane together but must pay the reservation fee.
  • If you do not have an additional household member swimming, continue to the next step
  • If there is an additional household member swimming, click the appropriate box:
  • If the household member has a Membership Pass, click “An additional household member WITH a Fitness Swim Membership will be joining my lane
  • If the household member does not have a Membership Pass, click “An additional household member WITHOUT a Fitness Swim Membership will be joining my lane
  • Read the waiver, and click the box “I agree with the above*” then click “Continue”
  • Select “Proceed to Checkout” to complete the transaction or “Continue Shopping” to add more activities or passes to your household
  • Complete the transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only), then click “Continue”
  • Print or save your receipt to show the day of your reservation.

Registering for Gators

Swimmers must have been previously registered with Gators in order to participate. There will be no try-outs taking place currently.

Once logged into WebTrac, click on the box labeled “Aquatics Programs”

Gators will be the only program available under “Type – Aquatics Programs”

Scroll to find the correct days, sessions and group

Days: M/W or T/Th

Sessions: 7/6-7/16 or 7/20-7/30 depending on day

Group: Pre-Team – 2-2:45pm, Stroke Development – 3pm-3:45pm, Juniors – 4pm-4:45pm, Seniors – 4pm-4:45pm

Click the green + button to the left of the pass

  • A red X means that group and session is full
  • A yellow + means you can be added to the waitlist for the group and session that is full

A bar will pop-up at the bottom of the screen. Click “Add To Cart”

Choose which member of your household you are registering (please make sure to register who will be participating in Gators), then click “Continue”

Read the waiver, and click the box “I agree with the above*” then click “Continue”

Select “Proceed to Checkout” to complete the transaction or “Continue Shopping” to add more activities or passes to your household

Complete the transaction with appropriate Credit or Debit Card Number (Visa, MasterCard, or American Express Only), then click “Continue”

You may also continue shopping and reserve lanes, completing the pass and lane reservations in one transaction. Follow “Reserving a Lane” below